Welcome to One Warranty—a trusted provider of warranty and protection solutions for your valuable assets. This Privacy Notice outlines our privacy practices relating to our products, services, and data processing. This Privacy Notice is not a contract and does not create any legal rights or obligations not otherwise provided by law.
Scope of Privacy Notice This Privacy Notice explains how One Warranty collects, uses, discloses, and processes personal data in connection with our corporate websites, our interactions with business customers, partners, and vendors, our consumer product and home protection plans, and our warranty services and claims processing.
Collection of Personal Information One Warranty respects the privacy of visitors to its website, and we recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, including your first and last name, email address, phone number or other contact information).
You may use our website without disclosing any personally identifiable information. We collect personal information about you only if you choose to provide it to us, such as through our website, our customer service telephone system, communications with our team, shopping or requesting quotes, submitting warranty claims, or contacting us through our "Contact Us" feature.
Information We Collect We collect various categories of personal data, including contact information such as your first and last name, phone number, email address, and mailing address. We also collect account information including account credentials, account numbers, purchase history, and warranty registration details. When processing warranties and claims, we collect product details, purchase documentation, claim descriptions and evidence, service history, and resolution details.
Our web server logs certain technical information automatically, such as your Internet Service Provider, IP address, browser type, and operating system. None of this technical information reveals your identity to us or is associated with your personally identifiable information.
Use of Personal Information When you provide personally identifiable information to us, we may use it to process and respond to your requests, manage your warranty claims, contact you about your warranty coverage, provide information about our company and services, improve our products and services, better understand customer needs, process payments, and maintain and improve our website.
Sharing Your Information One Warranty may share your personal information with authorized service providers and contractors, third-party vendors who help maintain our website and databases, payment processors for transaction processing, companies that assist with warranty claims fulfillment, affiliated businesses under common control with One Warranty, legal authorities when required by law, and successor organizations in the event of a business transaction. These companies may have access to personal information but are contractually limited in their ability to use or disclose it.
Security of Your Information We implement reasonable physical, technical, and organizational safeguards designed to protect your personal information. However, no company, including One Warranty, can fully eliminate security risks associated with personal information.
Children's Privacy Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will promptly delete that information.
Changes to This Policy One Warranty reserves the right to update this privacy policy at any time. Any material changes will be posted on this website. Your continued use of our services following such changes constitutes your acceptance of the revised policy.
Opt-Out Rights and Privacy Choices You may choose to opt-out of marketing communications, email newsletters, and promotional materials by contacting us through the information provided above or using the unsubscribed features in our communications. You may also review your personal information, update your contact details, change your communication preferences, and request deletion of your information where applicable. Please note that certain information may need to be retained for warranty service, legal requirements, or legitimate business purposes.
